S.W. Consulting offers three levels of business I.T. support:
 
1) Service Call:
You call when you need support. 
I respond to your request, diagnose the issue, give you options
and provide a solution based upon our discussion.
 
Best fit: Home and small businesses with viruses, malware or technical issues.
 
2) Project Support:
You and I discuss your current business I.T. needs. I perform an analysis of
your current systems and we discuss your goals. I work with you to make your
I.T. work to attain your project goals.
 
Best fit: Small businesses with a need:

• to replace aging or failing hardware;  
• to transfer data, email and programs;
• to add, upgrade or replace an office server.

  
 3) Integrated Support:
Similar approach to option 2 with the addition of ongoing support, regular
scheduled visits to maintain your systems. I help you plan your ongoing I.T.
needs, keep critical systems running smoothly, manage obsolete equipment,
install new equipment and maintain a level of service that meets your needs
and your budget.
 
Best Fit: mid-sized business with critical systems i.e. Terminal Services, Online
Exchange or client-server database applications.